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Work for the foodbank

Could you commit to the success of Atherton & Leigh Foodbank?
Are you an effective communicator who can engage with referral agencies and our customers, alike
Are you looking for a fulfilling role as part of a team delivering and improving services to the local community?
If this sounds like you, please do get your application in and come join our team.
(18 hours paid position)

Strategic Support Officer – Deadline extended

We are looking for a motivated, driven and hard working individual with community in their heart, to join our team.

The successful applicant will need to be able to work independently, have good communication skills, and work well as part of a team.
The role offers a good chance for you to work on improving the lives of people in financial crisis and food poverty in your community.

Atherton & Leigh Foodbank
Strategic Support Officer

 

Job Description

Employed by the Trustees of Atherton & Leigh Foodbank

Responsible for:         Influencing policy decisions at a Local Government level in line with Our strategic aims, creating robust referral pathways and improving signposting at the foodbank

 

Salary:                         Between £13,100 – £14,800 P/A depending upon experience

 

Normal Working Hours: 18 hpw Working 6 hours per day on 3 days per week.  Some evenings and weekend working maybe required.

 

Annual Leave:             Holiday Entitlement based on a 3 day week is 9 days (i.e. 3 weeks) plus 8 statutory bank holidays

 

Expenses:                    All reasonable expenses will be reimbursed but must be prior

authorised by a trustee or project manager.

 

Place of work:             Working from home or distribution centres Flexible working to fit in with appointment schedules.

 

Position:                     This is a 24 month contract, with a formal review after 12 months

 

Strategic Support Officer Responsibilities:

 

Working with the Project Manager and Financial Inclusion personnel from Citizens Advice and Christians Against Poverty, the strategic support office will have the following responsibilities:

 

1. Increasing capacity for strategic work in order to enable the foodbank to deliver

on its strategic plan and move closer to ending the need for the foodbank

 

o   The strategic support officer will develop the skills required to influence and be involved in policy decisions at a Local Government level in line with our strategic aims.

 

o   Attend training required to upskill and gain confidence to engage in decision making at a local level. This will require attending meetings with local council, food network, Trussell Trust and other partner organisations promoting the strategy of ending the need for foodbanks.

 

o   Maintain regular contacts with all the referrers and referral agencies and other potential agencies that could support their clients before being referred to the Foodbank.

 

2. Create Robust Referral Pathways in order to improve the experience for people

accessing the foodbank

 

o   The strategic support officer will ensure that all agencies are receiving regular update training visits to not only increase the support to the Agencies but this should then ensure that people are fully triaged by the relevant Agencies.

 

o   Will Inform the Agencies on other local charity services that may be available to signpost at the triage stage providing real help at the earliest opportunity.

 

o   Will Provide referral agency training, get togethers and relationship building thus helping to create a robust referral pathway ensuring that the foodbank is the last port of call. This means that referrers are onward referring and onward signposting people and for those who still end up at the foodbank we are clear on how to support them. This process is to try to make sure no-one is missed.

 

3. Improve Signposting at the foodbank in order that everyone who comes to the

foodbank is supported holistically.

 

o   The strategic support officer will. ensure appropriate sign posting is provided at each centre by regularly reviewing our resources and maintaining ongoing relationships with Citizens Advice and CAP as per our current Financial Inclusion project guidelines.

 

o   Will assist in the  comprehensive training delivered by the Project Manager to all volunteers several times a year focused on signposting in order to upskill the volunteers. Meet and Greet volunteers will then be able to provide consistent and competent signposting across all distribution centres.

 

o   Will keep the signposting information current and up-to-date and liaise with Project Manager on changes to signposting resources.

 

Outcomes Monitoring/Reporting

 

A Monthly report to the Trustees attending the Trustees Meeting.

The Report will cover number of contacts, visits, agency training and changes to current signposting and benefits.

 

3. Improve Signposting at the foodbank in order that everyone who comes to the foodbank is supported holistically.

 

o   The strategic support officer will. ensure appropriate sign posting is provided at each centre by regularly reviewing our resources and maintaining ongoing relationships with Citizens Advice and CAP as per our current Financial Inclusion project guidelines.

 

o   Will assist in the  comprehensive training delivered by the Project Manager to all volunteers several times a year focused on signposting in order to upskill the volunteers. Meet and Greet volunteers will then be able to provide consistent and competent signposting across all distribution centres.

 

o   Will keep the signposting information current and up-to-date and liaise with Project Manager on changes to signposting resources.


If this sounds like you, please complete the Application Form Strategic Support Officer and email it to

[email protected] no later the 12 noon on Friday 17th May 2024.

we look forward to hearing from you.

 

 

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