Our foodbank works using a voucher referral system. Find out more about how we work.
We know that anyone can find themselves at crisis point for a number of different reasons.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors.
To find out more about the agencies that hold our vouchers and how you can get help, please contact us.
It is now possible to apply for a foodbank voucher online! This is great as it opens up the foodbank to people who can not make it to the life centre and no queuing either,
Decisions can be made in as little as half an hour.
(If you do not have access to online please go to the library as normal where you can use the computers or ask for help to apply. – Library is currently closed, please ring temporary number below if you can not access the online form
To apply to Wigan council for a foodbank voucher you must fill in the council welfare support form and they will give you a decision, usually, within a couple of hours. (We can not make or overturn a decision)
COVID-19 Temporary telephone number for people who can not access the Wigan council online welfare form – 01942705221
You can also call Leigh job centre to apply on 01942263755 or 01942263770 if you have benefits issues
For benefits advice you can ring – 01942489018
You can contact Citizens Advice(CAWB) for free help and support with benefits, debt, money management and, if needed, apply for a voucher by visiting their ‘contact page’ and choosing the best option for you (freephone – email – video at the top of the page or fill the form in) – click here
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.